What we have here is a failure to communicate

     I started thinking about how some people are better communicators then others.  What makes them better?  Are they better at communicating to everyone?  Most everyone?  Just rocket scientists? Just Latino gang members?  Is there one right way to communicate to everyone?
     Probably, the exact opposite is true.  There is one best way to communicate to everyone, it just happens to be different for each individual.  Daunting.  The best communicators are able to read the culture, emotions, body language, spoken language, and situation in any interaction and then have the skills to adapt their own spoken language, body language, emotions, and culture to communicate most effectively.  Some people are very good at this but only in certain, specific situations.
     Have you ever known someone who can diffuse a hostile situation in seconds?  Someone who can have an anxious crowd laughing?  Those people have literacy skills (Has that term been coined yet!?).  They are literate in many different ways, but, more importantly, know when and where to use the most appropriate literacy.