My place: Currently in the Transfer Center of VCU, I am in charge of advising and inputting transfer credit for all prospective pre-health students. “Pre-Health” encompasses nursing, dental hygiene, clinical lab sciences, occupational therapy, physical therapy, pharmacy, dentistry, and medicine. Prospective students to our health programs generally transfer from the VCCS (Virginia Community College System), but many come from other four year institutions and other communities colleges located out of state. To assist in the transfer of these students and understanding of each program’s requirements, the Transfer Center offers multiple tools for prospective students. In addition to assisting prospective students, the Transfer Center is also responsible for inputting credit a student has received prior to attending VCU. This is a meticulous process which calls for close attention to detail.
What's the question?: Why are prospective students and VCCS advisors having troubles with utilizing our resources (literacies)? What issues are to blame?
Stakeholders: My Transfer Center co-workers, VCCS advising staffs, prospective students.
Possible solutions: Cultural influences, pressure by higher ups, do we need more interaction besides referencing our resources....