So I need some help, friends! I need some THEORY help.
I'm not sure how to fit my findings into a theoretical framework. I think there's something in there about what people will say in confidence being different from what they'll type in a survey. There's also something about power in there: the resistance comes, I think, because the Powers That Be who make all of us peons take all these mandatory online training modules, they don't consider how many of the modules we have to take, and there's no coordination of who is taking training modules, when, or how often. I thought I was going to be talking about digital literacy but apparently that's not so much of an issue. I guess I could go at it from a grounded theory aspect, since I went in with specific biases and intent but I walked away with a very different perspective.
Any help you might be able to offer, or questions you could ask, would really help me with the theoretical perspective. Thanks!